MY Syncro

Connect

Omni-Channel Communication Platform for Every Conversation

Engage customers and citizens across SMS, WhatsApp, IVR, and Email—unified under one secure and scalable platform.

Reach

Seamless Customer Engagement Across SMS, WhatsApp, IVR & RCS

Break silos between channels and deliver consistent, reliable, and personalized interactions in real time.

Build

Unified Communication. Smarter Engagement

Combine automation, AI, and analytics to understand your audience better and maximize impact across every touchpoint.

Boost Customer Engagement with WhatsApp Business

Connect instantly with your customers on the most popular messaging platform and build lasting relationships.

Automated replies for 24/7 support
Rich media messages (images, videos, PDFs)
Verified business profile for brand trust

Next-Level Messaging with RCS Business

Deliver interactive and branded messages with enhanced media, buttons, and verified sender identity.

Rich content with carousels and quick replies
Verified sender trust and branding
Real-time delivery & read receipts

Smart SMS Solutions for Every Business

Automate customer communication and deliver messages instantly with intelligent SMS workflows tailored to your needs.

Bulk SMS campaigns & alerts
Personalized messages with templates
Real-time delivery tracking & reports

Building a Robust Omnichannel Strategy with Our Platform

Our Omni-Channel Communication Platform is designed to eliminate silos, reduce complexity, and enable organizations to deliver consistent, personalized, and secure communication across every customer touchpoint.

Centralized Control

Single Unified Dashboard
Manage SMS, WhatsApp, IVR, Email, and RCS from one platform. Eliminate multiple vendors and get a 360° view of all customer interactions.

Personalized Engagement

Targeted & Contextual Messaging
Deliver relevant content based on customer preferences, behavior, and channel of choice—improving engagement and response rates.

Seamless Automation

AI & Workflow Orchestration
Automate customer journeys with chatbots, scheduled campaigns, feedback loops, and triggered notifications—reducing manual effort and increasing efficiency.

Actionable Insights

Real-Time Analytics & Reporting
Get instant visibility into delivery, performance, and customer responses. Use data-driven insights to refine strategies and maximize ROI.

Powerful Features to Drive Seamless Omni-Channel Engagement

Our platform is designed to simplify communication, automate workflows, and provide insights—helping organizations deliver secure, scalable, and personalized experiences across SMS, WhatsApp, Email, IVR, and RCS.

Unified Dashboard

Manage SMS, WhatsApp, Email, IVR, and RCS in one place. No more juggling between multiple vendors or tools.

Multi-Channel Messaging

Send transactional, promotional, and service messages seamlessly across SMS, WhatsApp, RCS, and Email.

AI & Automation

Deploy chatbots, automated workflows, scheduling, and triggered campaigns to streamline customer journeys.

Real-Time Analytics

Track delivery rates, engagement, responses, and campaign performance with detailed reports.

Enterprise-Grade Security

Ensure data protection with encryption, role-based access, audit trails, and compliance with TRAI, GDPR, etc.

Scalability & Reliability

Handle millions of interactions daily with high availability, redundancy, and uninterrupted communication.

API-First Integration

Easily connect with CRM, ERP, HRMS, core banking systems, and third-party apps.

Personalization & Targeting

Deliver contextual, language-specific, and personalized content for higher engagement and conversions.

Omnichannel Campaign Management

Orchestrate campaigns across multiple channels while keeping branding and messaging consistent.

Two-Way Communication

Enable interactive experiences with WhatsApp replies, SMS responses, and IVR inputs for surveys and queries.

Role-Based Access & Team Collaboration

Manage teams securely with custom roles, permissions, and governance.

Custom Reporting & Insights

Generate tailored reports for departments, industries, or compliance requirements.

Why Choose Our Communication Suite

Instant reach — with SMS.

Send fast, reliable, and high-converting SMS messages with 98% open rates. Perfect for alerts, promotions, and OTPs in real-time.

Reach inboxes — with Email Campaigns.

Design stunning newsletters and automate emails with advanced targeting. Drive engagement through personalized content and analytics.

Real-time support — via Live Chat.

Provide instant help, reduce bounce rates, and convert more leads with proactive, 24/7 live chat support built for every business size.

All-day, we got your back

Yep, We’re here for you, Always.

We help you stay connected to your customers across every channel. Whether you're starting fresh or scaling your outreach, we provide all the tools to support your business communication.

WhatsApp Business Starting at ₹0.15/msg

Automate replies, share product catalogs, and provide 24/7 support on the world's most popular chat app.

SMS Campaigns Starting at ₹0.12/msg

Send OTPs, alerts, and promotions instantly with 98% open rates and fast delivery.

Email Marketing Free trial available

Design, schedule, and track beautiful email campaigns that boost conversions and loyalty.

RCS Messaging Interactive & Verified

Send rich, branded messages with buttons, images, and real-time read receipts via RCS channels.

Live Chat Support Real-time engagement

Engage visitors instantly, resolve queries faster, and increase conversions with human or AI-powered chat.

Frequently Asked Questions

Don’t see what you’re looking for? More FAQ's

How do I set up WhatsApp Business API?

To set up WhatsApp Business API, you’ll need a verified business, a phone number not linked to a personal WhatsApp account, and approval from Meta. We’ll help you with the onboarding process, including profile setup, message templates, and integration with your CRM or bot system.

What is the delivery time for bulk SMS?

SMS messages are typically delivered within 2 to 5 seconds. However, delivery may vary depending on the recipient’s mobile network, message queue, DND (Do Not Disturb) status, or content filtering regulations in the region.

How do I prevent my emails from going to spam?

To avoid spam folders, ensure you use a verified domain, maintain a clean sender reputation, avoid spammy language, and implement proper SPF, DKIM, and DMARC settings. Also, segment your email lists and use opt-in methods to boost engagement rates.

Get started with WhatsApp Business, SMS, Email, RCS, IVR, and Live Chat – all in one platform. Automate, engage, and support your customers across their favorite channels. Free setup and onboarding included for a limited time.

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